You can use the Tradovate Web platform to find out why an order was rejected.
In your Orders Module in Tradovate, find the order that was rejected and click on it to bring up more details:
This will bring up a separate window that gives the reason for the order rejection:
How can I determine an order rejection using Reports?
Go to the Reports Module in Tradovate by clicking the Reports button. You’ll find this button on the far right side of the Tradovate Web platform, in the middle of the panel. It has an icon with three vertical lines.
Then, choose Order Details from the menu atop the Reports module: Enter the Order Number and click “Go”:
What are the common causes of order rejections?
Liquidation-Only Mode
When a trader tries to place a trade, a rejection message appears. Upon clicking, the message states, “Your account is set to liquidation only.”Contract Limit Exceeded
The trader attempts to open a new trade but keeps receiving a rejection message. Clicking on it displays, “Your maximum order quantity has been reached.”