Level 1 market data provides real-time pricing information such as the best bid price, best ask price, and the most recent traded price. When a user has an active Level 1 market data subscription through Tradovate, the price charts are not delayed. Any chart delay typically occurs only when a required market data subscription is missing or inactive, not because the user is on Level 1 instead of Level 2.
Level 2 market data does not reduce chart delay or make charts more “real-time” compared to Level 1. Instead, Level 2 data provides additional depth by showing the full order book, including multiple bid and ask levels with available quantities at each price. This data is primarily used by traders who rely on order flow analysis or Depth of Market (DOM) for execution decisions.
In summary, Level 2 market data is not required to avoid delayed charts. It is an optional enhancement for traders who want deeper visibility into market liquidity, while Level 1 market data is sufficient for real-time charts and standard trading activity when properly subscribed and active.
How do I subscribe to Level 2 market data?
Level 2 market data subscription is not sold or managed by FundedNext. It is provided directly by Tradovate within their trading platform. To subscribe to Level 2 market data, log in to your Tradovate dashboard and navigate to the Market Data Subscriptions section. From there, you can select the relevant exchanges and Level 2 data packages and activate the subscription directly through Tradovate.
All pricing, billing, and activation of market data subscriptions are handled entirely by Tradovate, and FundedNext does not have visibility or control over these subscriptions.
Following images show the sections in Tradovate where you can subscribe to Level 2 market data. Please note that the images also include a “Cancel Renewal” button. The cancellation steps are explained later on this page.
Step 1: Sign in to the Tradovate web or desktop app.
Step 2: Click Application Settings (slider-bars icon, top-right). Then open Subscriptions.
Step 3: Scroll to Market Data and select the exchange(s) you need (CME, CBOT, NYMEX, COMEX, EUREX, etc.).
Step 4: Click Subscribe or Update Subscription, accept terms, and complete payment.
Important: After completing the purchase, log out of your Tradovate dashboard and log back in to ensure your Level 2 subscription is activated properly.
Step 5:
Verify activation: In Settings → Subscriptions → Market Data, you’ll see your active Level 2 entitlements.
Open a SuperDOM for a symbol on that exchange; you should now see depth beyond best bid/ask.
How do I cancel my Level 2 market data subscription?
Cancellation of Level 2 market data subscriptions must be done directly through your Tradovate account. After logging in to the Tradovate dashboard, you can access the Market Data Subscriptions section and manage or cancel your active subscriptions from there.
FundedNext is unable to cancel, modify, or manage market data subscriptions on behalf of users, as these services are controlled exclusively by Tradovate.
Can I get a refund for my Level 2 market data subscription?
FundedNext cannot provide refunds for Level 2 market data subscription purchases. Since the subscription is purchased directly from Tradovate and billed under Tradovate’s systems, it falls entirely under Tradovate’s subscription and refund policies.
If you have questions regarding refunds, billing issues, or subscription disputes related to market data, you must contact Tradovate Support directly, as they are the only party authorized to review or process such requests.