There can be multiple reasons for being unable to place a trade or has their trade rejected. In Tradovate or NinjaTrader, identifying the cause is straightforward as it displays the exact reason behind each rejection. Below are the most common reasons traders face trade rejections:
1. Tradovate Agreement Signing Issue
If the Tradovate agreement hasn’t been signed, the trader won’t have access to the real-time market data required for trading. This is one of the most common reasons new traders face trade rejection.
Scenario 1: The agreement was not signed at all. In this case, the trader must complete the signing process to enable trading.
Scenario 2: The agreement was signed, but the trader selected ‘Professional’ instead of ‘Non-Professional.’ As a result, Tradovate may not provide access to market data. The trader will need to reach out to Tradovate Support to correct this selection.
2. Contract Limit Exceeded
The trader attempts to open a new trade, but keeps receiving a rejection message. Clicking on it displays, “Your maximum order quantity has been met.”
This means the trader already has an open position, and is trying to open more contracts than the account size allows. Each account has a fixed contract limit. For example, for a $25,000 account, the contract limit is 2 mini or 20 micro. If the trader tries to exceed this, it will result in a trade rejection.
3. Auto Liquidation
When a trader tries to place a trade, a rejection message appears. Upon clicking, the message states:
“Your account is set to liquidation only.”
This indicates that the account has been disabled due to a breach of trading rules:
The trader may have exceeded the daily loss limit, or
The trader may have hit the maximum loss limit.
The trader should check the FundedNext dashboard to verify if a breach occurred. Trading will remain disabled once liquidation is triggered.
4. Holiday Market Closed
During full or partial market holidays, trading may be disabled either for the entire server or for specific exchanges/instruments. When attempting to trade during such a time, the trader may encounter a timeout error popup.
To confirm if a market holiday is in effect:
Check your email for recent notifications from FundedNext regarding the holiday schedule.
Visit the Announcements section in the official Discord channel.
5. Instrument Trading Hours
Each instrument listed on Tradovate has a specific set of trading hours. If a trader attempts to place an order outside of these hours, the trade will be rejected.
If a trader’s trade rejection falls under any of the reasons above, we hope this article helps clarify the situation. For further assistance or clarification, please reach out to FundedNext Support Chat.